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| Planning | Analysis |
| Meet with project sponsors to determine global goals for a particular project or set of needs, and create a list of people to contact in order to learn more about the need or problem. | |
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Performance Analysis |
Research the problem, organizational environment, and user environment. Produce an Analysis Report document with proposed solutions and a breakdown of costs. |
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Project Plan and Statement of Work |
| Determine responsibilities, project needs, client team and resources, approval levels, and milestones. | |
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Analysis |
Needs Analysis and Instructional Design |
Perform in–depth analysis of the content and audience. Review available data and existing documentation, observe the workforce, and interview experts to produce outlines, storyboards, objectives, and assessment methods for instructional solutions. |
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Development |
Prototyping |
| Develop a module for approval. This provides feedback for early corrections in design and approach. | |
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Develop Solution |
| Draft remaining solution. Subject matter experts review components as they are completed. | |
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Evaluation |
| Conduct user testing, pilot, assessment and revisions. |