What is Performance Consulting?

Performance Consulting is the difference between ordering wine with your dinner and asking for a recommendation of the wine that best complements your meal. We get a lot of requests for specific training products (we like to call them "training-shaped widgets"), and there's nothing wrong with that, if you know wine (to support our analogy).

Performance Consulting is a service based on the science of Human Performance Technology (HPT). Consulting based on HPT is systematic, systemic, and grounded in scientifically derived theories and empirical evidence. According to Harless (cited in Stolovitch and Keeps, 1999, p. 9), HPT is:

"an engineering approach to attaining desired accomplishment from human performers by determining gaps in performance and designing cost-effective and efficient interventions."

So, while we'd be happy to design a training-shaped course, CBT, self-study program, or workgroup curriculum to your specifications, we strongly recommend that your performance needs and problems are analyzed before deciding on the deliverables and the blueprint. To learn more about our approach, visit Our Process.

Stolovitch, H. D. and Keeps, E. J. (1999.) What is human performance technology? from Handbook of Human Performance Technology (2nd Ed.). Jossey-Bass/Pfieffer: San Francisco, CA.