Off the Shelf Courses

If you've used assessments to determine the baseline knowledge and skills of your employees, you may be wondering how to fill the gaps that were revealed. You need solutions that are aligned to the gaps and flexibility to offer a variety of seminars or workshops to the audiences who need them.

We offer EDGE Training Systems off-the-shelf courses and video resources to help you to meet the needs revealed by assessment. We can facilitate these courses for you, assist you with ordering materials your own trainers can deliver, or introduce you to the e-Learning options offered by EDGE. We have options that meet your timeframes, staff resources, and budget. View EDGE catalog.

• Adaptability & Innovation – including conflict resolution and communicating.
• Coaching & Counseling- presents three processes for coaching your employees.
• Communication Skills – communicate for success and connecting in 90 seconds.
• Conflict Resolution – includes conflict resolution and conflict strategies.
• Customer Service – includes The Guest, Difficult Guest, Customer Discrimination, Service Essentials, Give Em a Pickle, and more.
• Diversity – includes the respectful workplace and appreciating diversity.
• Harassment – choice of several respect and harassment topics.
• Leadership & Management – new supervisors, motivating and retaining employees, positive thinking, problem resolution, and others.
• Legal Issues - how to give deposition testimony in variety of civil case types.
• Performance Management – giving effective appraisals and written action plans.
• Workplace Violence – managing high risk situations and preventing violence.

Performance Appraisals Workshop

This workshop is designed to help participants understand and practice how to write goals and objectives that are aligned and effectively support their business unit and the company as a whole. Bring us in to facilitate the workshop, or use the materials to refresh or train your employees and managers in time for performance reviews.

Leadership Training

• Introduction to Leadership (2 days) –designed for employees moving into management. Participants receive the 16 PF Personality Questionnaire and the Thurstone Test of Mental Alertness to aid in the development of base line information for future hiring and development.
• Leadership II (3 days) – individual-level training offered in a group setting. Although the setting is “group training,” each participant receives individual attention and coaching. The course includes effective communication techniques, persuasion, decision making, development of assertive behavior, and vision-thinking based on role-plays, individual and group presentations, additional behavioral assessment through the use of the FIRO B and MBTI, and personal action planning.
• Leadership III (4 ½ days) - intense training with emphasis on one-on-one coaching. This seminar focuses on accountability and fine-tuning. Addresses problem solving, client-relations, goal-setting, interpersonal strengths, action planning, and performance analysis is some of what is addressed during this extended instruction.

Safety Training

Brian Fowler is an expert in safety and leadership. He facilitates a number of offerings for companies needing training in this specialized area.

• Confined Space – forAttendants and Entrants.
• Fall Protection – forAwareness, User (8 Hours), User (2 Days), and Competent Person (4 Day).
• Rescue – choose between or both From Heights or From Confined Spaces.
• Management – choose from Safety Leadership/Personal Responsibility, Team Building, Interviewing Skills for Hiring Effective Employees, Effective Communication, or intervention/ Mentoring/ Coaching.
• Equipment Inspection Training (4 hours) – awareness, maintenance record keeping, hard and soft inspection criteria, and quiz.